Returns & Exchanges

At Canvas Store, we want you to be completely satisfied with your premium electronics, which is why we offer a 30-day hassle-free return policy for all items in their original condition. Whether it is a compatibility issue or a change of heart, our streamlined process ensures a quick resolution for your tech needs.

Return Process

• 1.
  Initiate Your Request

  Log in to your account and navigate to the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Carefully pack the electronic device in its original manufacturer packaging, including all cables, manuals, and accessories to ensure a full refund.

• 3.
  Ship the Item

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location within 7 days of your request.

• 4.
  Inspection and Refund

  Once our technicians verify the device's condition and serial number, we will process your refund to the original payment method within 3 to 5 business days.